Personal Data and Its Collection
Personal Data, means and includes, any data relating to identified or identifiable living person (‘data subject’ here in referred as you/your’) including but not limited to, name, telephone number, email ID, any personal details that may have been voluntarily provided by the customer, whether to Unique Identification Authority of India (UIDAI), Credit Information Bureau of India Limited (CIBIL) or any other agency including any other Credit Information Companies (CIC).
Information Sharing And Disclosure
We restrict access to your Personal Data to employees who we believe reasonably need to know that data in order to fulfil their jobs to provide, operate, develop, or improve our products or services.
Rivinor Pharma does not rent, sell, or share Personal Data about you with other people or non-affiliated companies except : a) to provide products or services you've requested, b) when we have your permission, c) or under the following circumstances:
We provide the information to trusted partners who work on behalf of or with Rivinor Pharma under confidentiality agreements. These companies may use your Personal Data to help Rivinor Pharma communicate with you about offers from Rivinor Pharma and our marketing partners. However, these companies do not have any independent right to share this data
We may disclose your Personal Data to agents or contractors of Rivinor Pharma and/or its group companies/affiliates to enable processing of transactions or communications with you on need basis. However it shall be on the basis that the agents are required to keep the information confidential and will not use the information for any other purpose other than to carry out the services they are performing for Rivinor Pharma and/or its group companies/affiliates .
We will not voluntarily disclose your data with us but in exceptional circumstances we may do so if we are required by a Court Order, by Government Authorities, by Law Enforcement Authorities or by other legal processes or where it becomes necessary to do so to protect the rights or property of Rivinor Pharma and/or its group companies/affiliates etc .
We may share your Personal Data with Rivinor Pharma group and/or its affiliates for providing details on latest offers from our other entities
We believe it is necessary to share data in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Rivinor Pharma terms of use, or as otherwise required by law.
Consent To International Transfer Of Data
When you use or participate in any of our Services and/or provide us your details, your data may be transferred outside India for processing consistent with this Privacy Policy. Please note that the data protection laws of countries to which your data may be transferred will be at least same level as that of India. In case your data is first processed in the European Union (EU), it may be transferred outside EU to share with Rivinor Pharma group companies, affiliates and/or trusted partners for processing consistent with this Privacy Policy. However, such transfers will be made only while appropriate protective measures exist to protect your transferred data.
Third-Party Links And Content On Services
Our Services may link to third-party websites/applications and services that are outside our control. Further, Rivinor Pharma, its group companies, its affiliates, and their directors and employees (“Rivinor Pharma Group”) accept no liability and will not be liable for any loss or damage arising directly or indirectly (including special, incidental or consequential, punitive, or exemplary loss, damage or expenses) from your use of any application or any site or inability to use by any party, howsoever arising, and including any loss, damage or expense arising from, but not limited to, any defect, error, omission, interruption, imperfection, fault, mistake or inaccuracy with any online application, its Contents (material, information, data, money market movements, news items, etc.) or associated services, or due to unavailability of any application or any part thereof or any Contents or associated services even if Rivinor Pharma Group are advised of the possibility of such damages, losses or expenses.
Minors
To use the Site/Application you agree that you must be the minimum age (described in this paragraph below) or older. The minimum age for these purposes shall be 16, however if local laws require that you must be older in order for Rivinor Pharma to lawfully provide the services in the Site/Application to you then that older age shall apply as the applicable minimum age. In all jurisdictions outside the European Union, if you are under the age of 18 or the age of majority in your jurisdiction, you must use Rivinor Pharma under the supervision of your parent, legal guardian or responsible adult.
Data Retention
Your Personal Data processed by Rivinor Pharma are kept in a form which permits your identification for no longer than is necessary for the purposes for which the Personal Data are processed in line with legal, regulatory, contractual or statutory obligations as applicable. At the expiry of such periods, your Personal Data will be deleted or archived to comply with legal/contractual retention obligations or in accordance with applicable statutory limitation periods
Control Over Your Information
We also provide you with the ability to control your Personal Data in accordance with European Union’s General Data Protection Regulation, which includes the right to access, modify, erase, restrict, transmit, or object to certain uses of your data. You have the ability to update your profile and related Personal Data at any time. Also, you may review, update, correct, delete or object your Personal Data collected through the website/applications or service by e-mailing us at privacy-GRP@Rivinor Pharma.com If you have privacy concerns regarding access to or the correction of your Personal Data, please contact us at the contact information mentioned within the section called “Data Privacy Issues and Whom to Contact” of this policy. In your request, please make clear what Personal Data you would like to have changed, whether you would like to have your Personal Data that you have provided to us suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Data that you have provided to us. While the majority of questions and issues related to access or requests can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed, or you will be contacted regarding the nature of the problem and appropriate next steps, within 30 days.
Security And Confidentiality
Rivinor Pharma makes sure at all times to implement reasonable security practices and procedures (such as managerial, operational, physical and technical) for the purpose of protection and safeguarding of your Personal Data as the same is of vital importance to Rivinor Pharma. At Rivinor Pharma, we are strongly committed to protecting the personal and financial information that you submit to us. Rivinor Pharma shall ensure to safeguard the security and confidentiality of any data you share with us. Any of your personally identifiable data obtained by us shall not be used or shared other than for the purposes to which you consent. However, despite our utmost efforts to protect your Personal Data, Rivinor Pharma cannot warrant the security of any data you transmit to us through our online services/ applications. By accepting this Privacy Policy, you accept that such transmission of your Personal Data is done at your own risk. Lastly, you are requested to help us protect your data privacy by maintaining the secrecy of the username and password you use for any of our Services.
Social Media
Rivinor Pharma operates channels, pages and accounts on some social media sites to inform, assist and engage with customers. Rivinor Pharma monitors and records comments and posts made on these channels about Rivinor Pharma in order to improve its products and services.
Please note that you must not communicate to Rivinor Pharma through such social media sites the following information :
sensitive Personal Data including (i) special categories of Personal Data meaning any information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation and (ii) other sensitive Personal Data such as criminal convictions and offences and national identification number ;
Excessive, inappropriate, offensive or insulting information towards individuals.
Rivinor Pharma is not responsible for any information posted on those sites other than the information posted by its employees on its behalf.
Rivinor Pharma is only responsible for its own use of the Personal Data received through such sites
Disclaimer
Rivinor Pharma shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user's account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise. Rivinor Pharma does not store any Credit\ Debit card details. Any other personal and sensitive Personal Data shared by you which is not asked by Rivinor Pharma during registration, either mandatorily or optionally; accounts to wilful and intentional furnishing; and Rivinor Pharma will not be liable for breach of such information.
Intellectual Property Rights
Please note that Rivinor Pharma retains all rights (including copyrights, trademarks, patents as well as any other intellectual property right) in relation to all information provided on or via this web site (including all texts, graphics and logos).
